SHIPPING POLICY

At FEROLA SWIM, we carefully prepare and package every order to ensure it reaches you in the best possible condition.

Order Processing

Orders are processed and prepared before being handed over to our shipping partner. Processing times may vary during peak seasons, launches, and promotional periods.

Delivery

Delivery times may vary depending on your location and the courier service. Once your order is out for delivery, please ensure that you are available to receive and inspect your shipment.

Order Inspection

At the time of delivery, you are welcome to inspect the size, fit, color, quality, and overall condition of your order while the courier is present.

If you wish to return the order, it must be handed back to the courier at the time of delivery. For a different size or style, a new order can be placed through our website.

Once the order has been accepted and the courier has left, the purchase is considered final in accordance with our Refund & Exchange Policy.

Delivery Information

Customers are responsible for providing complete and accurate delivery information. FEROLA SWIM is not responsible for delays caused by incorrect or incomplete contact or address details.

Please note: Delivery times may be affected by weekends, public holidays, peak seasons, or circumstances beyond our control.